You may return any damaged records for a full refund. We'll send you a return label and you can ship it back to us in the same box it arrived in. For any other returns we will issue store credit if the record is returned within 2 weeks of original purchase.
There are no cash refunds on pre-orders after 2 weeks have passed from the purchase date. If you cancel a preorder after 2 weeks have passed we will refund you with a store credit in the amount of the preorder.
We ship most records via media mail anywhere in the USA. If you'd like something shipped internationally please email us.